In the hunt for a managed IT support provider? We’ve listed a few characteristics we think you should look for when vetting these companies.
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The first trait you should look for in a managed IT support partner is attention to detail. Do they proactively conduct IT gap analyses? Do they know how IT deficiencies impact your business?
The second trait? Vendor agnosticism. You don’t want to be married to one brand’s technologies. Seek partners that can work with solutions from Amazon, Microsoft and other vendors. This gives you plenty of options.
Finally, your managed IT support provider should work well with your internal team. If you find a provider that treats the relationship as a partnership, the day-to-day will be a lot easier to manage.
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