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Healthcare IT prioritizes customer service [Video]

Welcome back to TEKConn!

The two main factors that are currently merging business and IT agendas within the healthcare industry are customer service and affordability. The future of the industry will make healthcare IT behave more like the retail and hospitality fields while still operating as technology gurus.

Many in the healthcare industry are investing more in technology to compete with those who are transforming faster. If a clinic down the street now offers online appointment scheduling and SMS reminders and also uses technology to ensures patients are seen on time, people will be more likely to visit there.

IT is a critical part of the industry’s advancement because it is the only division that can meet the growing compliance requirements and consumer demands, from patient-centered mobile apps to managing millions of electronic health records.

If you need help enhancing your organization’s network and systems, reach out to TEKConn for IT support in Stamford today.

Thanks for watching!